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The photo on your contact card comes from a profile photo. Where you set it depends on your plan.
On a team or office site, each agent has their own personal photo. That photo appears on the agent's own contact card and in the company/agent directory.
The office photo (Team → Office Photo) is a separate, optional office-level image. It does not replace an individual agent's personal photo.
If you're replacing an existing photo and don't see the change right away, refresh the page in your browser.